"I love our website - especially working on it because you've made it so easy to add content and pictures and change prices and descriptions. I've been on a lot of what I think of as clunky monkey sites and ours feels like smooth mint ice cream. Our customers love it as well - I'm surprised at how often they mention this to us. They show up with printouts and lists they created from it and they look at it on their cell phones when they're wandering around looking at plants. This phone feature also saves us having to explain everything to them again since they can access it on their own.
Plus - your incredible patience working with us, answering our questions and sending screen shots to show us graphically just how to do it. You both have saved us hours and hours of agony that came with our old site and for this we are very grateful."